No-shows cost hairdressers £1.2million a year

Clients missing appointments cost the hairdressing industry a reported 1.2 million pounds every year according to recent research from Powered by Flossie.

Automated messaging systems have dramatically reduced no-shows according to salon owner Ken Picton.

“Ultimately we’ve got ourselves to a place where our clients rely on those automated reminders. For instance, if there is any blip you’ll be surprised at how quickly people do get in touch with us just to double-check their appointment.”

How can you avoid loss of revenue from missed appointments?

Internal data also shared by Powered by Flossie found that customers are significantly more likely to attend beauty appointments if they have paid in advance.

At Salon Juice, we have created a one-stop solution to no-shows, incorporating an automated reminder and booking deposit system into our salon management software. From health and safety documentation to managing staff leave and add-on product sales, Salon Juice can take care of your business needs, affording you time to get back to doing the things you love.